Terms and Conditions
MWL TERMS AND CONDITIONS
We make your order based on the size and information you have given us. It is your responsibility to review the final order and ensure it is correct.
- Your payment
You must pay the costs of your order in full to us upfront.
- No changes to an Order
Once your order is placed, it is final. As your dress is made-to-order specifically for you, we cannot accommodate requests for changes, and we do not offer refunds if you change your mind or if your wedding is cancelled.
- Dress alterations
- Given all our products are based on generic sizing, one or more alterations are required to achieve the best fit. It is your responsibility to arrange and pay for these alterations. We recommend you visit one of our preferred seamstresses, who are experienced with our products.
- Our dresses can be altered to increase or decrease by one full dress size. However, you acknowledge that altering the dress to this extent (or more) may compromise its original design.
- We or our delivery contractor will arrange for your order to be delivered to you a minimum of two months before your wedding day.
- For rush orders, we cannot guarantee the exact date. We will aim to have your order to you as soon as possible after it is manufactured, and usually 2 weeks before your wedding day.
What I have read to you is only a brief summary of our terms and conditions of sale. Please click here to view the full terms and conditions.